Who we are and how we work
Professional domestic and commercial electrical services from £65 call‑out. Serving Maidstone (ME14) and nearby areas including Bearsted, Penenden Heath, Tovil, Barming and Loose. NICEIC-approved, Part P registered electricians—work guaranteed and carried out to current safety standards.
What you can expect
From your first call to completion, you can expect clear communication, a fixed written price before work starts and electrical work carried out to current safety standards. We’ll ask practical questions, explain the next steps and let you know likely response times, especially where a fault affects power, lighting or safety. Sending a clear photo can help us understand what you’re seeing before we attend.
- Reassurance that your safety expectations will be taken seriously.
- Relief from knowing costs are agreed in writing before work begins.
- Confidence from straightforward updates if access, parts or testing affect timing.
We work carefully in homes and businesses across Maidstone, from older terraces to newer estates. You’ll receive clear information about any findings, recommended work and certification needed, so you can make informed decisions without pressure.
Our promises
We’ll give you a written quote before work starts; we will not charge more than that quote for the agreed scope of work unless the scope changes or unforeseen issues arise (any changes will be explained and agreed in writing). Our electricians are NICEIC registered, and some are Part P competent persons for domestic electrical work — membership and Part P competence mean we have met certain industry standards, but they do not guarantee perfection; we are also fully insured for liability. We offer a 12-month workmanship guarantee covering defects in the work we carry out; this does not affect your statutory rights.
- Clear costs, with no unwelcome surprises (we will tell you about any agreed changes)
- Qualified work you can trust in your home (registration indicates we meet industry standards)
- Reassurance that we’ll stand behind our workmanship (our 12-month guarantee plus statutory rights apply)
A fixed price in writing before we start
Before any work begins, we’ll provide a fixed price in writing, including parts, labour and any certification required. This fixed price assurance means you’ll know what the work will cost before you decide whether to proceed. We’ll explain what’s included, outline the scope clearly and answer questions promptly.
If you send us photos of the fault or installation, we can often give useful initial guidance and arrange a visit where needed. After assessment, our written quote confirmation will set out the agreed work and total price. Your bill won’t be larger than that quote for the agreed scope.
If circumstances reveal additional work that wasn’t visible initially, we’ll discuss it with you first. We won’t proceed with changes or extra costs without your approval, keeping everything clear from start to finish.
NICEIC approved, Part P registered, fully insured
We’re NICEIC approved, Part P registered and covered by £5 million public liability insurance, so you can book electrical work with confidence. Our registration means we work to current electrical safety standards and can handle notifiable domestic work correctly, including the required certification and notification where applicable.
NICEIC audits check that approved contractors maintain competent working practices, suitable processes and up-to-date technical knowledge. For you, that provides reassurance that our work is independently assessed rather than simply self-declared.
Part P compliance matters when electrical work affects safety in your home, particularly in kitchens, bathrooms, consumer unit upgrades and new circuits. We’ll explain what applies to your job before work begins, keep paperwork clear, and answer questions promptly. Our insurance also protects against accidental damage or injury connected with our work.
12-month workmanship guarantee
Every job comes with a 12-month workmanship guarantee, so if an issue arises from our installation or repair, we’ll put it right. Contact us promptly with details, photographs where possible, and your invoice or job reference. We’ll assess the concern, explain the next steps and arrange a suitable visit where needed.
Our guarantee covers faults caused by our workmanship, not normal wear, accidental damage, alterations by others, appliance failures or pre-existing wiring faults outside our work. These guarantee limitations help keep expectations clear and allow us to resolve genuine issues fairly.
We aim to prevent workmanship disputes through clear written quotes, careful testing and certificates where required. If you’re unhappy with any aspect of our work, tell us directly. We’ll listen, investigate and work with you toward a practical resolution.
Where we work
From our base at Eclipse Park in Maidstone we serve homes and businesses across the ME14 area, including the village of Bearsted, the Penenden Heath neighbourhood just north of the town centre, the Tovil valley to the south, the Barming ward west of the A229 and the Loose suburb to the east. We travel to properties in those places for planned electrical installations in Bearsted’s 1960s and 1970s semi‑detached houses, periodic inspection and testing in the Victorian terraces of Tovil and central Maidstone, fault‑finding in the post‑war council houses of Shepway, Park Wood and Senacre, and urgent repairs in the newer estates around Grove Green and Vinters Park (largely built from the 1980s onwards). Our address on Eclipse Park is a working base rather than a trade counter, so when we attend a job in Penenden Heath or Loose we bring the portable test gear and materials needed to complete work on site.
We understand the particular issues presented by the area’s varied housing stock: for example, the solid‑wall construction and older knob‑and‑tube or early‑ring‑main wiring that can be found in some of Tovil’s Victorian terraces and in parts of Maidstone’s town centre; the asbestos‑bearing elements and later 20th‑century wiring layouts common in Park Wood and Senacre’s post‑war homes; and the cavity‑wall, modern consumer unit arrangements typical of the 1980s/1990s houses in Grove Green and Vinters Park. We also carry out careful assessments of period and listed properties within Maidstone borough, including conservation‑area houses in Loose and older farm cottages around Bearsted, following the constraints those listings impose.
For properties affected by high water or flooding close to the River Medway — for example homes along the lower reaches of the Loose and Tovil valleys and riverside properties near central Maidstone — we can carry out safe electrical checks after flooding or prolonged damp exposure, advising on the condition of consumer units, low‑level sockets and appliances commonly impacted by river water ingress.
How to get in touch
To arrange electrical work anywhere in Maidstone, Bearsted, Penenden Heath, Tovil, Barming or Loose, call us on 07366 354 116. Tell us what’s happening, your address and when you’d like us to attend. We’ll listen carefully, explain the next step and confirm a suitable appointment.
For photo submission, send clear pictures of the fault, affected fittings, consumer unit or any visible damage when you contact us. Photos can help us assess the issue and arrive prepared, but don’t remove covers or touch damaged wiring to take them.
We’re available from 7am to 6pm, Monday to Saturday, with evening availability where scheduling allows. Our 24-hour emergency line is there for urgent electrical problems. Before work begins, we’ll provide a fixed price in writing, so you’ll know exactly what to expect.